Why a 3rd Party IT Administrator Makes Sense for Small Business

As a small business owner, your time is already stretched thin. You're focused on serving your customers, running operations, handling the books — and then the tech problems start. A slow computer, email that won’t send, a backup that failed, or worse, a security breach.

At that point, you’re left with three options: try to fix it yourself, hire someone full time, or bring in outside help. Here’s why bringing in a third-party IT administrator often makes the most sense.

Doing it yourself sounds cheaper. But it’s not.

The problem with the DIY route is time and risk. Time spent Googling solutions or calling random support lines is time you’re not spending on your actual business. And small mistakes in setup or security can lead to bigger problems down the road, like data loss, downtime, or exposed customer information.

Technology has gotten more complex. What used to be “just set up a router and get online” now involves firewalls, cloud accounts, MFA, updates, and compliance with data privacy standards. It's not just about being tech-savvy. It’s about being up to date.

Hiring in-house isn’t always practical.

Sure, having someone on staff sounds great. But when you run the numbers, a full-time IT admin can easily cost $60,000 a year or more, plus benefits. For most small businesses, that’s just not feasible. And the truth is, you likely don’t need someone full time. You need someone who can step in when needed and stay out of the way the rest of the time.

Where I come in

That’s where having someone like me — a trusted local IT guy — becomes the smart move.

You get expert help when you need it, without the overhead of hiring staff or the stress of trying to solve problems on your own. I handle setup, maintenance, troubleshooting, security, Office 365, backups, network issues, and more. And when something goes wrong, you’re not stuck on hold with someone who doesn’t know your business. You’re calling me directly.

It’s reliable support, tailored to your needs and budget, with a personal connection.

If you’ve been putting off getting your business tech squared away, now’s a good time to start.

Let’s talk. Visit www.itguychad.com or shoot me a message. I’m here to help.

—Chad Mitchell

Your IT Guy, Chad

Local Tech Support for Rockport and the Coastal Bend